If you have a complaint, or are in need of help, you can ask you congressman or senator for help. It is called constituent work, and it's part of their job. Granted, I usually use our assemblyman, but that's because it's a local number, and I know him. These people have contacts and links that I can only dream about. I've used them a few times in my travels while advocating for our autistic daughter.
YOU'RE SENATOR & HOUSE OF REPRESENTATIVES
The White House
1600 Pennsylvania Ave
Washington, DC 20500
1-202-456-1414~this gets you to the switch board. It shocked the hell out of me when I called it....I got so tongue tied I forgot why I called.
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