I was recently hacked, again. I believe they got in through my modem this time, so it wasn't enough to just go factory fresh, I had to make sure I got all the Malware out. I spent a lot of time on Youtube. Here are the links I ended up using, and yes they are free for a couple weeks. But that's okay, because you can go back once a month or so, and keep doing the free one.
First I downloaded Malwarebytes. They work really well, but I did notice they didn't go with my Webroot, so I had to keep re-installing.
I next downloaded, Super AntiSpyware
This one worked well too, and didn't work against my security.
The third one I did was Periform-CCleaner
On each of these they coach you on what you need to remove...and yes, I got all this from youtube.
The last thing I did, and this was a good one, is go to should I remove it .com
this little gem has a list, and you can go through your whole computer and find out what you should and should not remove.
Yes, it kept me busy for over a week, but I intend to do this about once a month now.